Privacy Policy

1. Introduction

CoralLan ("we", "us", "our") is committed to protecting the personal information of everyone who interacts with our home visit makeup artistry services. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. It applies to data collected through our website at corallan.pro, by telephone, and during our services.

If you have any questions about how we handle your information, please contact us at [email protected].

2. Data We Collect

We collect personal data when you submit our contact form, call us to enquire or book, or engage with our website. The categories of data we may collect include:

• Full name
• Email address
• Phone number (where provided)
• Details about your occasion and any health or skin sensitivities you choose to share
• Technical data such as IP address, browser type, and pages visited (collected via cookies)

We collect only what is necessary to provide our services and to communicate with you effectively.

3. How We Use Your Data

We use your personal data to respond to enquiries and booking requests, deliver and manage our services, communicate service-related information, and improve our website. Our legal basis for processing is your consent (when you submit the contact form) and legitimate interest in delivering the services you request.

We do not use your personal data for automated decision-making or profiling, and we do not sell your data to any third party.

4. Data Retention

We retain your contact and session information for a period of two years from the date of your last interaction with us, after which it is securely deleted. Technical data from cookies is retained in accordance with our Cookie Policy.

5. Data Protection Measures

We take reasonable precautions to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Your contact details are stored in secure systems accessible only to CoralLan team members who need them for service delivery. We review our data handling practices regularly.

In the event of a data breach that is likely to affect your rights, we will notify you promptly in accordance with applicable law.

6. Cookies

Our website uses cookies to support its basic functionality and, with your consent, to collect analytics data. A detailed explanation of the cookies we use, their purposes, and how to manage your preferences is available in our Cookie Policy.

7. Third-Party Services

We may use third-party tools for analytics and communication, such as Google Analytics. These services may collect data in accordance with their own privacy policies. We encourage you to review those policies where relevant. Our website may also contain links to external sites for which we are not responsible.

8. Your Rights

Under Taiwan's Personal Data Protection Act (個人資料保護法), and where applicable, you have the following rights in relation to your personal data:

• The right to be informed about how your data is used
• The right to access a copy of your personal data
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to restrict or object to processing in certain circumstances

To exercise any of these rights, please write to us at [email protected]. We will respond within a reasonable period and in accordance with applicable requirements.

9. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have received data from a minor in error, please contact us and we will take appropriate steps to remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Where changes are material, we will indicate the update date at the top of this page. Continued use of our services following an update constitutes your acceptance of the revised policy.

11. Contact

CoralLan
No. 58, Zhongshan Road Sec. 1, Banqiao District, New Taipei 220, Taiwan
Email: [email protected]
Phone: +886 2 2531 8647